by Cher Williscroft | Apr 15, 2020 | Tips
By Diana Jones and Cher Williscroft Rumi, the 12th Century Persian poet and Sufi master said: “ Out beyond the ideas of right-doing and wrong‑doing, there is a field. I will meet you there. It’s the world full of things to talk about. ” There is no...
by Cher Williscroft | Jan 11, 2020 | Tips
Some time soon you’re bound to have someone say something to you that completely floors you, and you don’t have any idea how to respond in the moment. Whatever you do, don’t react by saying whatever’s on your mind! Here’s a technique that anyone can learn. Buy...
by Cher Williscroft | Feb 25, 2019 | Tips
Recently I’ve been working with a lot of people who have to make presentations to small or large groups. I noticed they use a lot of sentences and don’t pause to ascertain how their message is landing with their audience. In a meeting I observed Julie speaking for...
by Cher Williscroft | Jan 16, 2018 | Tips
Let me recap some important principles of having a courageous collegial conversation: ~ Always make sure the person you want to have a conversation with is ready to receive your communication before you launch into the details. Start with a opening sentence that has...
by Cher Williscroft | Jan 16, 2018 | Tips
Everyone I have met wants to know how to stay calm when others around them are losing their cool. Today I had a situation where I lost my composure. A colleague, George, made an off-the-cuff ‘joking’ comment to me, in front of others, that immediately triggered me...
by Cher Williscroft | Jan 16, 2018 | Tips
Why metacommunication is important When you approach another person for a conversation or a request it is important that you prepare your listener to receive your message. Metacommunication is the words you use to warm up your listener to the thing you want to...
