Planning a difficult conversation

By Cher on

Set the scene. Think about the time and place and how you will involve the other person.  Agree on an approach.   Step One Purpose. Describe the outcome you want or your purpose in the  conversation.   Step Two Map the difference. Create a  values map. Describe the problem as a difference of values.  Map …

To understand others

By Cher on

Tip 1: Understand the values that are operating in any situation. From our past experience we develop a set of ‘rules’ or values by which we live our lives. Values are derived from: social and cultural influences family values, traditions and history history – recent or distant ideas about life generated from your experiences good …