Important principles of having a courageous collegial conversation

By Cher on

Let me recap some important principles of having a courageous collegial conversation:   ~   Always make sure the person you want to have a conversation with is ready to receive your communication before you launch into the details. Start with a opening sentence that has a purpose that includes the two of you having a better relationship e.g. “Let’s …

How to stay calm when others around you are losing their cool

By Cher on

Everyone I have met wants to know how to stay calm when others around them are losing their cool. Today I had a situation where I lost my composure. A colleague, George, made an off-the-cuff ‘joking’ comment to me, in front of others, that immediately triggered me into a reaction, because I felt humiliated and …